B2B Portal sites are a growing trend for many B2B companies. They realize the benefits easily pay for the costs and it streamlines their business process once integrated directly into their ERP system.
Benefits of a Portal Site Explored:
- Allows Customer Service agents to be more strategic and less tactical. You may even free up a resource or two and promote them to more productive positions.
- Reduced number of phone calls, emails or faxed orders.
- Allows customers to place orders, check inventory, track shipments and learn about new products with 24/7 online access. This also leads to lower operating costs.
- Increased revenue through up-selling, cross-selling or special offers via portal communications.
- More awareness through brand presence.
- Provides opportunities for targeted marketing initiatives.
- Expanded access for internal and external sales reps.
- Orders can be taken onsite via smartphone or tablet device.
- Expand your reach through global deployments with multi-language and multi-currency capabilities.
These are just some of the many benefits of deploying a B2B portal site for your dealers and sales reps. It’s a great way to expand your business reach and increase your revenues without increasing your costs.
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